VoIP Telephone System

As we become fully immersed in the digital age, analog phone solutions are becoming obsolete. Not only are they becoming unreliable telecommunication resources for businesses, but the lack of functionality makes it an unpractical choice for productive business practices. Hence, the emergence of Voice Over IP (VoIP) technology.

A VoIP telephone system relies on your internet connection to make and take phone calls. Its cloud-based infrastructure eliminates the need for a back-office phone closet filled with expensive equipment paired with personnel to manage it.

One of the questions that may come to mind with this solution is, how reliable is a phone system that uses the Internet to connect? What happens if there is power outage or loss of Internet? How will you receive calls then?

There are several options to consider in the event of a power outage. Your VoIP system can be equipped with uninterruptible power supply (IPS), also known as a battery backup. In case of a storm or natural disaster, your IPS can serve as an alternate source of power for a limited period until your power is restored.

Another option with your VoIP system is to route your calls to your mobile device or backup phone number so that your VoIP will continue to work, even without power or network. Because your system is set up remotely in a secure data center on the cloud, you can continue to experience its benefits without a network connection or power. As your provider, BW Communications will manage all the hardware and updates for your system, freeing you from the responsibility and cost of ongoing maintenance.

Compared to a Landline, this advanced feature allows you to experience seamless connection to your phone network, even in the event of an outage. You never have to worry about losing communication to your customers and staff.

In addition to cost savings and less resources, here are a few more reasons to consider the implementation of a VoIP system for your business:

• Ease of use. Your VoIP system is not only simple to set up, but it is designed for ease of use from the novice to the technology guru. Our team can set up your system and have you up and running in hours.
• Savvy features. VoIP offers unique digital features that you would not be able to utilize in an analog system. One feature would be the mobile feature which enables you to connect your system with your mobile phone so you never miss a call while on the go. Given the change in work environments over the last few years with many companies migrating to remote or hybrid work, this feature is invaluable. Voicemail to email, video conferencing and automated attendant are a few more features your business can capitalize on to boost productivity and automate.
• Easy management. As we mentioned, you no longer need a dedicated employee just to manage your phone system hardware and software. With all your hardware and software being managed remotely, you simply need to open your browser to access any changes you’d like to make or update your system settings.
• Scale. As your business grows, you want to implement technology that will grow with you without the corresponding expense, if possible. VoIP systems are designed to scale with your business from a team of 1 to 5,000. The simplicity of the system makes it easy to add users or offices with minimal additional costs.

If you’ve been on the fence about implementing VoIP for your office, we strongly encourage you to take these factors into consideration. Not only will you save your business time and money, but you can also see growth in productivity and efficiency across your team.