Healthcare
Communicate.
Proper communication within the healthcare system can mean the difference between life and death. While some calls may be something as simple as a quick question to a doctor about a prescription or upcoming appointment, another could be a medical emergency. Regardless, healthcare professionals cannot afford the cost of a communication system breakdown.
From medical practices to hospitals, most healthcare professionals have migrated to digital platforms from their charts to customer portals to managing communication with nurses and doctors. Their need for quick response and proper communication with nurses and doctors can no longer rely on antiquated advanced technology. The average family practice can receive up to 200 calls per day, while one case study showed a hospital to receive over 2,000 calls per day. There is little room for error with this kind of volume which is why advanced technology is necessary.
VoIP systems not only allow healthcare professionals to automate and route calls more efficiently, but it allows administrators to implement simple appointment reminders into their phone system for a seamless experience for both the medical professional and the patient.
Automation.
One of the challenges that many doctors face today is too much time on the phone, taking away from their life-saving work. The automation features in VoIP systems allows doctors to get their time back to spend directly with patients, eliminating the need for excessive time on the phone that could be addressed via messaging or delegation.
A few features that healthcare professionals can experience benefits from immediately include:
Mobility
With doctors on the go consistently, it is important to scale their time. If they need to communicate with a patient while on the go, they can utilize features like Find Me/Follow Me to keep communication seamless.
Network your solution
Increase your presence in more than one location or office.
Streamline and automate tasks
Doctors are able to protect their time while still taking care of their patients’ needs.
